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Medical Records Requests

​​​As a Presbyterian Medical Group patient, you can enjoy online access to your electronic health records when you activate your MyChart account.

Sometimes, you may need copies of health records that are not available through your MyChart account, including:

  • X-rays
  • Sleep study results
  • Specialty test results, such as EKGs
  • Birth records and birth certificates
  • Results for tests taken outside of Presbyterian

The medical records office at the Presbyterian Kaseman Hospital Physician Office Building can provide you with copies of these types of records for a nominal fee. If you need copies of more extensive medical records (more than 15 pages), your request may take up to 30 days. Copies will be mailed to you at the address you provided as soon as they are available.

In some cases, you may need to visit Presbyterian Hospital to receive copies of records, including birth certificates and birth records.

Requesting Access to or Copies of Your Protected Health Information:

To request that your Protected Health Information, including health records, be released to another party, or to obtain a copy yourself, please complete an authorization form below and follow the instructions on the form for submitting it:


COVID-19 Advisory: Due to COVID-19, we are only open for medical record walk-ins by appointment on Mondays and Tuesdays from 8 a.m. to 5 p.m. (closed for lunch from 12 p.m. to 1 p.m. Please call (505) 841-1944 to schedule an appointment. All other hospital locations are closed for medical record pick-up.

First Floor, Health Information Management (Medical Records) Office
Presbyterian Kaseman Hospital Physician Office Building
8300 Constitution Ave. NE
Albuquerque, NM 87110

Hours: Monday - Friday, 8:00 a.m. to 5:00 p.m.
Phone: 505-841-1944
Fax: 505-841-1153